Yes! Zepter Middle East currently ships internationally to the following countries: UAE, Saudi Arabia, Qatar, Kuwait, Bahrein and Oman.

All duties and taxes are included in the product’s listing price, so you won’t pay any additional fees at checkout.

If you need help placing an order, you can contact us via email at orders@zepter-me.com or on the following number: +971 56 1020514 from 10am-10pm GST

If you need to cancel your order, please call our Guest Services Team.

Saudi Arabia: +966 53 521 9885 from 9am-9pm AST

United Arab Emirates and Other countries: +971 56 102 0514 from 10am-10pm GST

Unfortunately, once an order is out for delivery it cannot be canceled, as it has already left our warehouse. Don't worry, you can always return your item(s) for free, within 30 days from the delivery date, by initiating a return request from your account.

Yes, we offer same-day delivery across most Emirates. Orders must be placed before the cut-off times listed below:

• Abu Dhabi, Sharjah, Ajman – Order by 8:00 AM
  
• Dubai – Order by 12:00 PM

Orders placed after the cut-off will be delivered on the next business day.

Same-day delivery applies to most items. In rare cases, delivery availability may vary based on location or product type.

Yes, we deliver across the UAE. Delivery times outside the Emirates listed above may vary.

Once your order is placed, you’ll receive confirmation with the expected delivery date based on your location.

Yes, we offer same-day delivery within Riyadh for orders placed before the daily cut-off time.
For all other cities outside Riyadh, delivery is available on a next-day basis.

Orders placed after the cut-off will be delivered on the next business day.

Same-day delivery applies to most items. In rare cases, delivery availability may vary based on location or product type.

Once your order is placed, you’ll receive confirmation with the expected delivery date based on your location.

For all orders placed from Kuwait, Qatar, Oman,and Bahrain, your order will be delivered within 2-4 business days.

No, all orders shipped within the GCC region countries — United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Oman, and Bahrain are delivered free of charge.

No, there are no additional or hidden fees for shipping within the GCC. The price you see at checkout is the final price.

Yes, orders can be returned within 30 days from the date of purchase.

Simply contact our customer support team on orders@zepter-me.com with your order details, and we’ll guide you through the return process.

No, return shipping is completely free.

Once we receive and inspect your returned item, a refund will be processed within a few business days.