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Terms & Conditions

The Website is operated by Zepter International L.L.C-FZ, trading as Zepter ME, a limited liability company duly organized under the laws of the United Arab Emirates, under the Commercial License number 2533196, whose registered address is at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. (“Zepter ME”, “us”, “we”, “our”).

The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website (including our Privacy Policy) (the “Terms and Conditions”).

By visiting the Website you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website and all content and functionalities available on the Website (or any of our other websites and related micro-sites accessed through the URL https://uae.zepter-me.com and related domain names) (the “Services”).

If you wish to use our Services you must read and agree to be bound by our policies relating to those Services.

We grant you a non-transferable and revocable personal license to use the software that is provided to you by us as part of the Website, for the sole purpose of enabling you to use and enjoy the benefit of our Services, as provided by Level in the manner permitted by the Terms and Conditions. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you and without prejudice to any other rights of Level.


We hereby state that the First Party is the Zepter ME (the owner), and the Second Party is the (Customer).

  1. By accessing and using this website, you agree to the terms and conditions of this site. If you do not agree with all the terms and conditions, you must not use this website for any purpose.
  2. The terms and conditions of the website apply to all elements found on the site. https://uae.zepter-me.com reserves the right to modify, amend, introduce new policies, and add to the terms and conditions at any time.
  3. By using this website, you acknowledge and agree to any changes made to the terms and conditions.

Use of the Website

  • The use of this website is not permitted for anyone under 11 years of age to prevent misuse. Children may only use it under adult supervision.
  • The website may not be used for commercial purposes or on behalf of another user as a third party unless explicitly authorized in advance.
  • Any opinions expressed by customers do not in any way represent the views of https://uae.zepter-me.com.
  • Some features on our website are available only if you register. You are responsible for the accuracy of the information you provide and must ensure its correctness to the best of your ability.
  • If there are any changes to this information, you must update them immediately without delay.
  • All members are personally responsible for maintaining the security of their accounts and passwords. We strongly advise against sharing them under any circumstances.
  • Any illegal activity carried out under a user’s name will make that user personally liable.


Submissions to the Website

  • You are hereby notified that any submissions to https://uae.zepter-me.com of any kind essentially become the property of the website and may or may not be returned to the original submitter.
  • https://uae.zepter-me.com reserves the right to use the name of the individual who provided such information along with the submitted content for further use or review at its discretion.
  • You may not use a false mobile number, fake email, or another person’s email for purposes related to this website.


Copyrights and Trademarks

All intellectual property rights on the website, whether registered or unregistered, including all web designs and all related site elements (such as audio, banners), as well as all website coding, belong to https://uae.zepter-me.com. They may not be used by any other party unless prior permission is obtained from the authorized persons at https://uae.zepter-me.com.


Terminations

  • https://uae.zepter-me.com reserves the right to cancel any customer account without prior notice.
  • https://uae.zepter-me.com reserves the right to terminate all terms and conditions under this agreement without prior notice to the customer.
  • If any violation of this agreement occurs, your account will be immediately canceled, you will be unable to use the website for any purpose, all your passwords and account IDs will be revoked, and you will be prevented from accessing the site.
  • The application of this section does not release you from obligations, confirmed payments, or any commitments made under this agreement before termination.
  • By using this website, you implicitly agree that https://uae.zepter-me.com or any of its web applications is not responsible for any loss or damage resulting from such termination or suspension to you or any other person.


Important Information

  • Our products do not have a refund policy. Instead, we provide a ()-day inspection guarantee for products not covered by manufacturer warranties. Products covered by manufacturer warranties are not subject to the 30-day inspection guarantee of https://uae.zepter-me.com. Any such warranty is provided by the agent, manufacturer, guarantor, store, or seller.
  • Sales and discounts may apply only to specific items, units, or products. If the discounted or specified units are sold out or unavailable, the discount will not apply to remaining items, even if new units of the same product are available in stock.


Notifications

  • If you experience issues related to illegal activities through your account but you did not commit them, you may report to https://uae.zepter-me.com or through any of our contact addresses listed on the Contact Us page.
  • If you do not agree with the terms and conditions, you must immediately withdraw and refrain from using this website for any purpose.


Privacy Policy

This Privacy Policy outlines the basis on which we process any personal data, including but not limited to payment data and other data collected from you, from other sources, or provided by you (“Data”), in order to access and use the https://uae.zepter-me.com website and/or our applications (collectively referred to as the “Site”) and services and applications (collectively referred to as the “Services”).

We understand the importance of this data and are committed to protecting your privacy and respecting it. Please read the following carefully to understand our data practices. By using our Services, you agree to the handling of data in accordance with this Privacy Policy.


What Data May We Collect from You?

We may collect and process the following data:

  • Data you provide by filling in forms on the site, including information provided during registration to use the site or other shared registrations (e.g., social media logins).
  • Data you provide when entering a competition, promotion, survey, or when submitting reviews, testimonials, or feedback.
  • Data you provide or that we may collect when you report any issues you encounter while using our site.
  • Records of correspondence if you contact us.
  • General, aggregate, demographic, and non-personal data.
  • If you download or use our mobile application, we may access details about your location and mobile device, including the unique device identifier.
  • Details of transactions you carry out exclusively through our website, along with processing and delivery details of the goods you order.
  • Details about your computer, including but not limited to your IP address, operating system, and browser type, as well as information regarding your general internet usage (e.g., through cookies, conversion tracking code, and web beacons, collectively referred to as “Cookies”).
  • Your email address, as provided to us by third parties who have confirmed they obtained your consent to share it.
  • Any other data we deem necessary to enhance your site experience.


How Will We Use Your Data?

We may use the data in the following ways:

  • To provide you with information, products, or services you request from us, or that we believe you may be interested in, where you have consented to be contacted for such purposes.
  • To provide you with location-based services, such as advertisements, search results, and other personalized content.
  • To fulfill obligations arising from any contracts entered into between you and another party through our site, or between you and us.
  • To improve our services and deliver better, more personalized service.
  • To ensure that site content is presented in the most effective way for you and your device.
  • To notify you about changes to our site or our products.
  • For any other reason we deem necessary to improve your browsing experience.
  • To manage incentive programs and fulfill your requests to obtain such incentives.